Cancellation Policy
Effective Date: 28 May 2026
This Cancellation Policy governs cancellation requests placed through www.banarasitadka.com operated by BANARASI TADKA PRIVATE LIMITED.
1. Company Information
BANARASI TADKA PRIVATE LIMITED
B-851, Ground Floor, Block B, Gali No 12,
Sonia Vihar, Delhi, North East Delhi,
Delhi, India – 110094
Email: wecare@banarasitadka.com
Phone: 9873696611
2. Order Cancellation Window
Customers may request cancellation of an order only before the order has been dispatched from our facility.
Cancellation requests should preferably be made within 12 hours of placing the order.
3. Orders Already Dispatched
Once an order has been dispatched or handed over to the courier partner, cancellation requests cannot be accepted.
As our products are consumable food items prepared in small batches, we are unable to recall or cancel shipped orders.
4. How to Request Cancellation
Customers may request cancellation by contacting us through:
- Email: wecare@banarasitadka.com
- Phone/WhatsApp: 9873696611
Please include:
- Order ID
- Registered mobile number
- Reason for cancellation
5. Refund for Cancelled Orders
If a cancellation request is approved before dispatch, the refund shall be processed to the original payment method within 5–10 business days.
Actual credit timelines may vary depending on the customer’s bank or payment provider.
6. Company Rights
BANARASI TADKA PRIVATE LIMITED reserves the right to refuse cancellation requests in cases including but not limited to:
- Orders already processed or dispatched
- Suspected misuse or fraudulent activity
- Bulk or commercial orders already prepared
7. Contact Us
For cancellation-related support, please contact:
BANARASI TADKA PRIVATE LIMITED
Email: wecare@banarasitadka.com
Phone: 9873696611
