Shipping Policy
Effective Date: 28 May 2026
This Shipping Policy governs the shipping and delivery practices of www.banarasitadka.com operated by BANARASI TADKA PRIVATE LIMITED.
1. Company Information
BANARASI TADKA PRIVATE LIMITED
B-851, Ground Floor, Block B, Gali No 12,
Sonia Vihar, Delhi, North East Delhi,
Delhi, India – 110094
Email: wecare@banarasitadka.com
Phone: 9873696611
2. Order Processing Time
Orders placed on our Website are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays, public holidays, or during high-demand periods may require additional processing time.
3. Shipping Coverage
We currently ship products across most serviceable locations within India through trusted third-party courier and logistics partners.
Shipping availability may vary depending on pin code serviceability and courier network coverage.
4. Estimated Delivery Timelines
Estimated delivery timelines are as follows:
| Region | Estimated Delivery Time |
|---|---|
| Delhi NCR | 2–4 Business Days |
| Metro Cities | 3–6 Business Days |
| Other Locations | 5–8 Business Days |
These timelines are estimates only and may vary depending on courier operations and external conditions.
5. Shipping Charges
Shipping charges, if applicable, shall be displayed during checkout before payment confirmation.
The Company reserves the right to modify shipping charges, promotional shipping offers, or free shipping eligibility without prior notice.
6. Order Tracking
Once the order is dispatched, customers may receive shipment tracking details through:
- SMS
Tracking updates are dependent on courier partner systems and may occasionally experience delays.
7. Delivery Delays
While we strive to ensure timely deliveries, BANARASI TADKA PRIVATE LIMITED shall not be held liable for delays caused due to circumstances beyond reasonable control, including but not limited to:
- Courier partner delays
- Adverse weather conditions
- Natural disasters
- Government restrictions
- Transport disruptions
- Public holidays
- Remote location accessibility issues
- Operational disruptions
Delivery dates provided are estimated timelines only and should not be construed as guaranteed delivery commitments.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details at the time of placing the order.
The Company shall not be responsible for delays, failed deliveries, losses, or additional charges arising from incorrect or incomplete shipping information provided by customers.
9. Delivery Attempts
Courier partners may attempt delivery multiple times depending on their policies.
If the shipment is returned due to:
- Customer unavailability
- Incorrect address
- Refusal to accept delivery
- Failure to respond to courier communication
the Company reserves the right to charge additional re-shipping fees or refuse refund requests.
10. Damaged Packages
Customers are advised to inspect packages at the time of delivery.
If the package appears visibly damaged, tampered with, or leaking, customers should:
- Take photographs immediately
- Record an unboxing video if possible
- Contact customer support within 24 hours of delivery
Claims submitted without reasonable supporting evidence may not be eligible for replacement or refund.
11. Food Product Disclaimer
As our products are handmade food products prepared in small batches, minor oil settlement, spice variation, or natural texture variation may occur during transit and storage.
Such natural variations shall not be considered defects or shipping damage.
12. International Shipping
Currently, we do not offer international shipping unless specifically mentioned on the Website.
13. Modification of Shipping Policy
BANARASI TADKA PRIVATE LIMITED reserves the right to update or modify this Shipping Policy at any time without prior notice.
Updated versions shall become effective immediately upon publication on the Website.
14. Contact Information
For shipping-related support or queries, customers may contact:
BANARASI TADKA PRIVATE LIMITED
Email: wecare@banarasitadka.com
Phone: 9873696611
